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Refund & Cancellation Policy

Last updated: June 19, 2026

You can cancel AniSnap Pro at any time. Cancelling stops future charges; your Pro features remain active until the end of the period you have already paid for.

1. Subscriptions

AniSnap Pro is a recurring subscription billed in advance through Stripe, either monthly or yearly. Your subscription renews automatically at the end of each billing period until you cancel. A free tier is always available and never requires payment.

2. How to Cancel

You can cancel your subscription at any time from the Settings page, which opens the Stripe customer portal where you manage your plan. Cancellation takes effect at the end of the current billing period — you will not be charged again, and you keep Pro access until that period ends. No cancellation fees apply.

3. Refunds

Because access is granted immediately and billed per period, payments are generally non-refundable for time already elapsed, and we do not provide prorated refunds for the unused portion of a billing period after cancellation. However, we will issue a refund where:

4. Statutory Withdrawal Rights (EU/UK)

If you are a consumer in the EU or UK, you may have a statutory right to withdraw from a purchase within 14 days. Because AniSnap Pro is digital content/services supplied immediately, by subscribing and beginning to use Pro you acknowledge that provision begins at once and that your withdrawal right ends once the service has been fully provided for the period. Where the law still entitles you to a refund, we will honor it.

5. Free-Trial / Discount Offers

Promotional pricing (for example a discounted first month) applies only as described at the time of purchase. When a promotional period ends, the subscription renews at the standard price unless cancelled beforehand.

6. How to Request a Refund

To request a refund under this policy, email anisnapsupport@gmail.com from the email address on your account, with the approximate date of the charge and the reason. We aim to respond within 5 business days. Approved refunds are returned to your original payment method via Stripe.

7. Contact

Questions about billing? Contact anisnapsupport@gmail.com.